The Information Technology Department of Pune Municipal Corporation drives innovation in citizen services, office administration, and civic care through digital solutions. These initiatives aim to ensure transparent, efficient, and user-friendly governance.
Citizen Services
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Office Administration
PMC has adopted an e-Office system to streamline internal workflows, reduce paperwork, and improve decision-making speed. This system enables digital documentation, approval tracking, and inter-departmental collaboration, ensuring greater efficiency and transparency in municipal administration. Additionally, PMC plans to implement SPARROW (Smart Performance Appraisal Report Recording Online Window), a digital system for employee performance appraisals, ensuring timely and transparent evaluations within the municipal corporation.