Citizen Services

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The Pune Municipal Corporation (PMC) has developed the Right to Service <a href="https://services.pmc.gov.in"&gt;(RTS) Portal</a> for the benefit of Pune citizens. Through this portal, citizens can conveniently access essential services online, such as birth certificates, death certificates, marriage registration certificates, fire NOC (No Objection Certificate), and tree cutting permissions, from the comfort of their homes.
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<a href="https://services.pmc.gov.in&quot; class="card-link-clickble border-lightGray text-darkGray text-decoration-none rounded-24 d-flex align-items-center font-20 inter fw-normal position-relative text-start" target="_blank" alt="Right to Service">Right to Service Portal</a>
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<a href="https://sgy.pmc.gov.in&quot; class="card-link-clickble border-lightGray text-darkGray text-decoration-none rounded-24 d-flex align-items-center font-20 inter fw-normal position-relative text-start" target="_blank" alt="Shahari Gareeb Yojana (Urban Poor Scheme)">Shahari Gareeb Yojana Portal</a>
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The <a href="https://sgy.pmc.gov.in">Shahari Gareeb Yojana (Urban Poor Scheme)</a> is also now available in digital form. This scheme provides financial assistance for medical needs to eligible families. The digital platform ensures transparency in the application process, real-time online tracking, and speedy disbursal of funds.
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Through the <a href="https://dbt.pmc.gov.in/app/index.html#!/">DBT (Direct Benefit Transfer) Portal</a>, PMC transfers the benefits of various schemes directly to the Aadhaar-linked bank accounts of the beneficiaries. In the previous financial year alone, 1.25 lakh applications were processed, and ₹6544 crores were disbursed. For more information on the DBT portal, please visit the official website.
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<a href="https://dbt.pmc.gov.in/app/index.html#!/&quot; class="card-link-clickble border-lightGray text-darkGray text-decoration-none rounded-24 d-flex align-items-center font-20 inter fw-normal position-relative text-start" target="_blank" alt="Direct Benefit Transfer">DBT (Direct Benefit Transfer) Portal</a>
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<a href="https://pmccare.in/cep/home&quot; class="card-link-clickble border-lightGray text-darkGray text-decoration-none rounded-24 d-flex align-items-center font-20 inter fw-normal position-relative text-start" target="_blank" alt="PMC CARE">PMC CARE Portal</a>
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<a href="https://pmccare.in/cep/home">PMC CARE</a> (Citizen Assistance Response Engagement Platform) is an integrated platform developed for citizens. Through PMC CARE, citizens can avail services such as property tax NOC, water bill payments, grievance registration, and participation in community initiatives. More than 17 million interactions have been recorded through PMC CARE so far.
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PMC has also launched a Whatsapp Chatbot Helpline (<a href="tel:8888251001">8888251001</a>) to provide instant information to citizens about various government schemes and services.
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<a href="https://api.whatsapp.com/send/?phone=%2B918888251001&text=hi&type=phone…; class="card-link-clickble border-lightGray text-darkGray text-decoration-none rounded-24 d-flex align-items-center font-20 inter fw-normal position-relative text-start" target="_blank" alt="Whatsapp Chatbot">Whatsapp Chatbot</a>
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To reach a wider audience and engage more effectively, PMC actively uses social media platforms like Facebook, Instagram, Twitter, and YouTube. These platforms are used to share updates on policies, new projects, and schemes, as well as to gather feedback from citizens.
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PMC has developed <a href="http://www.pmc.gov.in/">www.pmc.gov.in</a&gt;, an informative and service-rich website. This portal provides departmental information, service applications, and downloadable forms.
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